Dec 14

I Take It All Back

Well, I don’t exactly take it all back, but allow me to update you on my FabShop Hop prize. Tonight I got the following email:

Gretchen,

First of all, I am sorry that your experience has not been what we would want it to be.  For some reason I was under the impression that the shop hop through FabShopNet only did $10 gift certificates.  But in 4 shop hops in 2011 they did the $100 gift certificate or kit.  I was not aware of this change.  I have been very ill and recovering from recent surgery.  I had tried to contact FabShopNet to verify, but along with my delay, I had a hard time connecting to them with my schedule.  We are not a full-time store.  We are online only and it is our second/third job.  This made it difficult for me to make connections.  Again, I am very sorry. 

Please use the “***” code at checkout for the $100 coupon.  If you complete your order by Monday morning, we will expedite the shipping, so that you receive your package before Christmas.

Again,  I apologize for the problem with the coupon.  We sincerely hope that you will give us the opportunity to fulfill our obligation.

Thank you,
Amy
heirloompatch.com

(Yes, I blanked out the code for this purpose.) Needless to say, my feelings about this online shop are no longer totally negative. Actually, having forced myself (dripping sarcasm) to spend that $100, I am feeling quite positive toward the shop.

And guess how long it took me to shop after I read this. Right, not very! At all!!!!

7 Charm Packs!
2 Yards of solids!
12 Batik Fat Quarters!
And no real plans for what I will do with any of them.
But when did that ever stop a quilter from buying fabric with a gift certificate?

Quilt on!

1 comment

  1. I am glad they made it right. Sometimes it takes getting the info to the right person to make it happen.

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